Updated January 25, 2024

Thank you for using our service. This privacy policy aims to explain to you the information we collect, how we use it and your rights in relation to the protection of your information. Please read our Privacy Policy carefully to understand how we handle your personal information.

1. Information collected
Like most brands, we collect personal data as you interact with us or when you share personal data with third parties that in turn can be shared with us. We do this respectfully and carefully to protect your rights. Personal data can help us better understand your interests and preferences as a consumer and a person.

1.1 Information provided by users: When you register an account, use our services, participate in promotions, or contact us, you may provide us with personal information, such as name, email address, contact number, etc.

1.2 Information automatically collected: When you visit our website or use our applications, we may automatically collect information about your device and your use of the Services, such as your IP address, device identifier, browser Type and version, operating system information, date and time of access, and other information related to your activity.

1.3 Cookies and similar technologies: We may use cookies, pixel tags, web beacons and other tracking technologies to collect information about your use of our services. These technologies help us analyze your preferences, manage our services, deliver customized content and advertising, and better understand our user base.

1.4 Third Party Information: We may collect information about you from third party sources (e.g. partners, social media platforms) to supplement the information we collect ourselves. We will process this information in compliance with this Privacy Policy.

2. Use of information

We may use the information collected for the following purposes:

2.1 Providing and maintaining services: We use the information we collect to provide, maintain and improve our services, including user support, technical support and security.

2.2 Personalized user experience: We may use the information we collect to personalize your user experience, such as providing customized content, recommending products or services, and optimizing advertising display.

2.3 Display advertising: We may use the information we collect to show you relevant advertising content, which may be based on your interests, geographic location or other factors.

2.4 Analysis and research: We may use the information collected to conduct analysis and research to understand users’ use of our services, improve our products and services, and conduct marketing activities.

2.5 Comply with laws and regulations: We may use the information we collect to comply with applicable laws, regulations, court orders or other legal process requirements.

3. Sharing of information

We may share collected information with the following types of third parties:

3.1 Service providers: We may cooperate with third-party service providers to provide technical support, data storage, advertising services, etc. These service providers may have access to your personal information, but only to the extent necessary to provide our services.

3.2 Partners: We may share information with our partners so that they can provide you with relevant products or services. We will tell you and obtain your consent before sharing information with our partners.

3.3 Legal requirements: We may share your personal information in accordance with applicable laws, regulations, court orders or other legal procedures.

3.4 With your consent: After obtaining your consent, we may share your personal information with other third parties.

4. Protection of information

We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure. However, please note that no method of data transmission or data storage over the Internet is completely secure.

5. Your rights

5.1 Access and Correction: You have the right to access your personal information and to request that inaccurate information be corrected.

5.2 Deletion: To the extent permitted by applicable law, you have the right to request the deletion of your personal information.

5.3 Unsubscribe: You can choose to unsubscribe from our mailing list or notifications.

5.4 Payments for purchases made through some of our sites are completed using a third-party vendor’s online payment system. For these sites, P&G does not have access to your credit card information provided for purchases and does not store or disclose your credit card information as part of your purchases through these third-party systems. The personal or financial information you provide to our online payment system on these sites is subject to the third-party’s privacy policy and terms of use and we recommend you review these policies before providing any personal or financial information.

5.5 Complaints: If you have any complaint about the way we collect and process personal information, please contact us.

6 Legal Basis & Retention by Processing Purpose

Generally, we keep your personal data for only as long as it is needed to complete the processing purpose for which it was collected or as required by law. We may need to keep your personal data for longer than our specified retention periods to honor your requests, including to continue keeping you opted out of marketing emails, or to comply with legal or other obligations. This section outlines why the processing purposes comply with the law (legal basis, as required by certain non-U.S. Privacy Laws such as the GDPR), and how long we keep the personal data used for that processing purpose, unless an exception applies (retention period), such as the ones noted above. Some U.S. Privacy Laws require us to, on a per-category basis, disclose the retention period applicable to each such category of personal data.
Retention Period: Until you request to delete the personal data or withdraw your consent. Otherwise, we will delete your personal data after no longer needed for the processing purpose or after a maximum of 50 months of non-activity unless required by law or contract to retain it further. We define inactivity through several internal criteria that indicate a user’s lack of interaction with our programs and communications. For example, if you do not log in, or do not open or click on our emails, we will consider you “inactive” and delete your data after a maximum of 50 months but sooner for certain countries depending on local legal requirements. We may need to keep some of your personal data to honor your requests, including to continue keeping you opted out of marketing emails, or to comply with other legal obligations. We may also retain certain personal data used in ratings and reviews for as long as the review is used or until the product is discontinued.

7 Children’s Personal Data

We follow all applicable data protection laws when collecting personal data online from children. For example, in the EEA, Switzerland, Serbia, and the UK we do not collect personal data from children under 16 years of age without the consent of the holder of parental responsibility over the child, unless a lower age is provided for by the local laws – provided that such lower age is not below 13 years. Similarly, in the U.S., we obtain verified parental consent when collecting personal data from children younger than 13. In Canada, these verified parental consent measures are in place for minors younger than 14. We do not use personal data of children for targeted advertising.

8 How We Protect Your Personal Information

Your privacy is important. That’s why we respect it by taking steps to protect your personal data from loss, misuse, or alteration.
We have processes and controls in place to appropriately manage personal data, including its collection, use, disclosure, retention, and destruction. We respect your personal data and take steps to protect it from loss, misuse, or alteration. Where appropriate, these steps can include technical measures like firewalls, intrusion detection and prevention systems, unique and complex passwords, and encryption. We also use organizational and physical measures such as training staff on data processing obligations, identification of data incidents and risks, restricting staff access to your personal information, and ensuring physical security including appropriately securing documents when not being used.

9 Right to Delete

In addition, you have the right to request that we delete certain personal information we have collected from you. Please understand that P&G cannot delete personal data in those situations where our retention is required for our own internal business purposes or otherwise permitted by relevant U.S. Privacy Laws (such as fraud prevention or legal compliance). In these situations, we will retain your personal data in accordance with our records retention program and securely delete it at the end of the retention period.

10 Right to Correct

You have the right to request that we correct inaccuracies that you find in your personal data maintained by us. Your request to correct is subject to our verification (discussed above) and the response standards in the applicable U.S. Privacy Laws.

11 Right to Limit Sensitive Personal Data Processing

Certain personal data qualifies as “sensitive personal data” or “sensitive personal information” under U.S. Privacy Laws, which we refer to in this U.S. State Privacy Notice as “Sensitive Personal Data”. Some U.S Privacy Laws require consent for the processing of Sensitive Personal Data, which can be revoked, subject to certain exceptions and exemptions (for example, if the processing of your Sensitive Personal Data is required to provide a product or service specifically requested by you). Depending on your state of residence, you have the right to revoke such consent, if applicable, and/or direct businesses to limit their use and disclosure of Sensitive Personal Data if they use or disclose it beyond certain internal business purposes. You can make a request using the methods set forth above.

Contact Us

Still have a question or concern? We’re here to help.